A-Z of Key Information
 
This event has ended.
 
 


If you are involved in, or witness an accident or near miss while on site, please report it to the Organiser’s Office immediately.

Secure your hotel today for SBC Summit Canada 2026!

Hotel Reservation Link

Together with our Housing Partner, Connections Housing, we have negotiated special rates for all SBC Summit Canada Attendees. When you book your stay at any of our participating hotels, you get great rates and amenities, proximity to the conference and exhibition and unmatched networking opportunities. Enjoy the convenience of nearby lodging, the comfort of top-notch hospitality and the peace of mind that comes with special pricing. We encourage all delegates to book their accommodations soon as possible hotels are expected to sell out very quickly. View a full list of hotels by clicking the link above.

Special Hotel Rates expire Tuesday, April 28, 2026 or when rooms are sold out (whichever occurs first).  

Benefit from enticing offers when booking for groups, ensuring a seamless and cohesive stay for your team or colleagues. Reserve your room today and make the most out of your SBC Summit Canada experience! If you have questions or are experiencing issues, we are here to help! Please contact our official housing partner, Connections Housing, 6:00 AM -3:00 PM (PST) Monday-Friday at 702-551-6050

The consumption of alcohol is not permitted during buildup and breakdown. 

All alcohol sales and consumption in the Metro Toronto Convention Centre is regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and the Metro Toronto Convention Centre is responsible for the administration of those regulations. No alcoholic beverages are allowed to be served by anyone other than a Metro Toronto Convention Centre Bartender. 

Please note; Alcohol can not be served before 11am, due to licensing regulations.

Animals and pets are not permitted in the facility except in conjunction with an approved exhibit, display or performance legitimately requiring use of animals. Guide dogs are permitted.

Bespoke Audio Visual- DEADLINE May 4, 2026

J. T. Pickering

Senior Production Manageer

M +1-416-655-7875

jt.pickering@bespokeav.ca

bespokeav.ca

No lighter-than-air balloons (i.e. helium) are permitted in the building without prior authorisation. At no time are helium tanks permitted in the building. If you require helium balloons at your stand, please fill out the following form: Helium Authorization Request Form and send to: coordination@mtccc.com 

 

"Glitter" or “Confetti” is not permitted at the facility.

All exhibitors have access to lead capture via our app, SBC Connect, this is an effective way to track footfall to your stand and rank potential. 

 

Further details on how to log into your SBC Connect account will be provided four weeks prior to the event.

All booths at Canadian Gaming Summit are ‘‘Space only”. Space Only Booth means you have rented a space on the exhibition floor. There is no walling, floor covering or booth fittings provided, therefore, you are responsible for organising all of this at your own cost. The design of your booth is your responsibility and must be such that it can be erected and dismantled within the time available; please refer to the exhibition timetable for the build-up and breakdown schedule and in accordance with the booth build regulations. 


All booths will require complete outside walling. It is the responsibility of the booth owner to complete and not the neighbouring companies responsibility.

When you arrive on-site the area of the booth will be marked out on the venue floor. It is your responsibility to ensure that the booth is built to the correct floor markings. If you are unsure of these please contact the organiser’s office before commencing build.


Within this manual you have a list of booth builders that we have recommended to use.


Please ensure that all electrical work is ordered through Showtech: HERE

You have a legal obligation to build your booth to the required standards of the venue and local authority. To ensure that you are building your booth to the correct regulations, professional scale drawings showing all proposed construction must be submitted and approved.

The design of your booth must be such that it can be erected and dismantled within the time available. A method statement for the construction process must accompany these plans along with a risk assessment and health and safety declaration. The Organiser reserves the right not to allow the build of your booth to begin if plans have not been submitted and approved prior to the show.


Please send a complete set of your plans (which include all measurements), method statement and risk assessment to kayla.smith@sbcgaming.com for approval. Once the booth plans have been approved a letter of approval will be provided.


Detailed below are the requirements regarding the submission of plans: 

  • Include all dimensions

  • Detail all building materials to be used

  • Show a ground plan and an elevation drawing

  • Details must prove the structural stability.

  • Approval for a booth from a previous show will not be accepted as proof of approval  and plans must be re-submitted for every show

  • Approval must not be assumed until written approval is received from the Senior Events Manager, Kayla Smith.

  • When written approval has been received for the original design, no alteration may be made without the approval of the Senior Events Manager, Kayla Smith.

  • All plans, calculations and documentations must be in English and should clearly state the exhibiting company's name, booth number and the contact name and company of the contractor responsible for the booth

  • A booth plan approval form, method statement, risk assessment and health and safety declaration must be submitted with the plans. You may choose not to use the forms provided in this manual and use your own templates instead.


You will require approval from the Fire Officer at MTCC if your booth has any of the following:

  • Exhibit configuration is 1,000 sq. ft. or more 

  • Exhibit has roof / mezzanine / second storey 

  • Exhibit has a raised platform 

  • Exhibit exceeds 12 feet in height 

  • Exhibit material exceeds 10,000 lbs. gross weight 

  • Exhibit material exceeds 300 lbs. / sq. ft. limit 

  • Exhibit has prohibited material 

  • Materials / processes / equipment require special permit 

  • Exhibit has suspended signs / banners / lights

  • Exhibit has hard wall (in-line booths N/A) 

  • Exhibit has motorized vehicle / combustion engine 

  • Exhibit contains liquid fuels / natural gas / propane (six weeks notice to process request)

  • Exhibit contains cooking appliances 

  • Exhibit contains hazardous material

Fire Officer Approval Form - Further information can be found: FIRE REGULATIONS FOR EXHIBITORS 


Booth Design 

We have several recommended booth contractors that can help you with any level of booth design and build you need. Please contact them directly to discuss the options and bespoke quotes. 

Turnkey Expos

Miguel Spiteri

miguel@turnkeyexpos.com

+35699036646 / +35699253356

 https://www.turnkeyexpos.com/

The Expo Group

Exhibitor Services

Order online at cyberservices.theexpogroup.com

+1 972-580-9000 


Exhibitor portal: cyberservices.theexpogroup.com

Symbiosis

Phone: +44 (0) 207 039 0101

hello@symbiosis.co.uk

www.symbiosis.co.uk

Expose Design Ltd

Bryan Marriott

Phone: +44 (0) 1403 783297

Mobile: +44 (0) 7977 747576

team@exposedesigns.co.uk 

Skype: exposedesignsltd

www.exposedesigns.co.uk/

Whitespace

Jason Richardson 

jason.richardson@skylinewhitespace.com

+44 7895305143

https://www.whitespacexpo.com  


Experium Agency

Mart Setinc

Mart@experiumagency.com

+447787491107

 www.experiumagency.com 

The Creative Co. 

Dan Spender 

dan@creativeco.uk   

+44 7722 050 920

https://creativeco.uk 





                    

We have created some turnkey booth packages especially for SBC Summit Canada to help make your planning for the event even easier.


Booth package options

Packages include: 

  • Branded back walls 

  • Electrical sockets

  • Furniture 

  • Storage counter

  • Carpet

  • Pre-show vacuuming 

  • Set-up and dismantle 

Some packages include TV,  you have the option to add and remove as required. 


If you are interested in a booth package, please contact your Customer Success Manager.

The following regulations must be adhered to when designing and building a space only booth, please pass this information onto your contractor:


  • All electrical works must be carried out by the official event contractor; Showtech. Contractors please be sure to review Unapproved/Approved Electrical Equipment to ensure all equipment is compliant with the Ontario Electrical Safety Code. 

  • Booth construction height limit is restricted to 14ft (not including rigging) . Construction heights are subject to event rules and regulations. Should your stand exceed 12ft you will need approval from the Fire Safety Officer at MTCC. The minimum build height is 8ft.

  • All booths will require complete outside walling of their booths. It is the responsibility of the booth owner to complete and not the neighbouring companies responsibility. 

  • Open Side Walling: Any open side of a stand space must remain at least 50% unobstructed by solid walls or structures. This requirement ensures clear sightlines across the show floor and supports fair visibility for all exhibitors. Where a larger wall does not adversely impact neighbouring stands or overall visibility, concessions may be granted at the Organiser’s discretion. Contact events@sbcgaming.com with any questions.


  • Dividing walls must be built between your booth and adjoining booths, extending to the boundaries of your booth. Any exceptions must be agreed in advance with the Organiser. 

    • You must supply walling to your own booth and not use the back walls provided by other booths. 

  • All booth construction must be completely self-supporting and no fittings or painting may be made to any part of the venue structure.

    • All cladding of columns must be self-supporting and access must be made available to any services on these columns. 

    • Click Here for the MTCC guidelines for securing your exhibit. 
  • No part of the booth construction, including rotating signs, or any exhibits may protrude into the gangways or over neighbouring booths.

    • No item of display may project over the perimeter of the booth into the gangways.

    • All booth construction and displays must be made from fireproof materials and installed to the satisfaction of the authorities.

    • All lockable doors to store rooms, kitchens, meeting rooms, etc must have a vision panel in case  of an emergency.

  • Platforms must be of a strength and stability sufficient to carry and distribute the weight of booth fittings and exhibits with regard to the loading limits of the venue floor.

  • Any booth incorporating a platform or raised floor, must ensure the booth is easily accessible to any wheelchair dependent visitor. You must either install a ramp with the inclusion of handrails fitted either side or make sure there is someone available on the booth space to assist. 

  • Open corners of booth floors and platforms should be splayed, rounded and angled, if not protected by heavy exhibits, to avoid sharp corners and tripping hazards

  • Professional scale drawings showing all proposed constructional details must be submitted and approved prior to the build-up of the show.

  • A method statement, risk assessment, a copy of your insurance certificate and health and safety declaration must be submitted with your booth drawings. 

  • Any presentations / demonstrations likely to interest large groups of visitors must be located towards the centre of the booth and clearly shown on booth drawings.

  • The design of your booth must be such that it can be erected and dismantled within the time available.

  • If you intend to do construction work on-site please be considerate to others. Please do not off-load, work or paint in other peoples’ booth areas as this can be a source of irritation to fellow exhibitors arriving to set up their booth.

  • The use of welding equipment, open flames or smoke emitting materials as part of an exhibit must be specifically approved on an individual basis by the MTCC Fire Officer. Please contact kayla.smith@sbcgaming.com if you intend to carry out any hot works. 

  • The use of liquefied petroleum gases inside the building is strictly prohibited. Welding, cutting, or brazing without special permission from the Metro Toronto Convention Centre, Fire Safety Officer Please contact kayla.smith@sbcgaming.com if you intend to carry out any pyrotechnics. 

  • You are responsible for the actions of any contractor you employ to work for you and will be held responsible for misconduct by them. Any damage caused by your contractors will be charged directly back to you.

  • It is your duty to ensure ALL booth items and waste is removed from your booth at the end of breakdown. Any excessive waste will be charged directly back to you. 

Please see the build up and breakdown schedule for full details.

If you or your contractor is bringing a vehicle for build-up and breakdown, you will need to register and book a voyage control time by booking on the MTCC Portal: coming soon!  


The Business Centre is located on level 300. Services include photocopying, faxing, printing, outbound courier service, internet access and a selection of office supplies and tools. Please contact our Business Centre to arrange for large, customized printing projects well in advance. www.mtccc.com/order 

Please contact our Business Centre to arrange for large, customized printing projects well in advance.

Services Hours:
North Building (Level 300): Mon – Fri: 8:00am – 4:00pm print@mtccc.com  

Please note that your space only booth does not come with any carpet. The Canadian Gaming summit hall aisles will be carpeted however you will need to order any carpet or floor covering for your booth. Floor covering is mandatory for all exhibits. To order carpet please order through The Expo Group Portal


If you require carpet or floor covering please contact one of the booth highlighted in the ‘contacts section’.

Food and beverage services are exclusive to the Metro Toronto Convention Centre. Please contact their experienced food and beverage team to discuss your catering requirements. The team can also provide guidance on food sampling requests as well.


To order please contact: catering@mtccc.com  DEADLINE APRIL 29,2026

Interior booth cleaning is available from the Metro Toronto Convention Centre (MTCC) on an exclusive basis from their highly efficient Cleaning Services Department. Interior booth cleaning services include: vacuuming, dusting, emptying wastebaskets and cleaning of tables. Additional exhibit booth cleaning options are available upon request. Discounted cleaning rates are available for orders placed up to 14 days prior to the first contracted day.


Please note the MTCC is the exclusive provider of all cleaning services. External companies (including display houses) are prohibited from performing any type of janitorial services within the building. Discount Deadline is May 4th, 2026. 

To order visit: www.mtccc.com/order


The cloakroom will be open during show open hours and is located on level 100.

Deliveries for SBC Summit Canada should not arrive at the MTCC earlier than on 18th May, any deliveries sent prior to this will be turned away.**Note that Monday May 18th is a holiday in Canada, please be sure to work with the carrier closely to ensure your freight will arrive with no delays.  




Advanced Warehouse

If you would like to send items to the advanced warehouse, they will be accepting shipments from now until May 8, 2026. 

  • To ensure timely arrival of your materials at show site‚ freight should arrive by the deadline date noted on the Quick Facts. Freight will be accepted after the deadline date‚ however additional charges will apply.
  • The warehouse will receive shipments Monday through Friday, except holidays. Refer to the Quick Facts for warehouse hours.
  • The warehouse will accept crates‚ cartons‚ skids‚ trunks/cases and carpets/pads. Loose or pad-wrapped material must be  sent directly to show site.
  • All shipments must have a bill of lading or delivery slip indicating the number of pieces‚ type of merchandise and weight.
  • All shipments must be accompanied by certified weight tickets. Shipments received without these certified scale tickets will be rejected by The Expo Group.
  • Shipments received without receipts or freight bills, such as Federal Express and UPS, will be delivered to the booth without guarantee of piece count or condition.
  • Warehouse freight is typically delivered to the booth prior to exhibitor set up.
  • All shipments to the advance warehouse or show site must be marked PREPAID on your bill of lading. Any Collect shipments will be refused, and Exhibitor/EAC/Shipper shall be liable for any shipping charges or expenses related thereto.

Arrange Shipment to:

SBC Summit Canada 2026

c/o The Expo Group
North American Logistic Services Inc.
49 Simpson Road
Bolton, Ontario L7E 2R6
Canada

Labels for Advance Warehouse can be found here

Direct to Show Site

If you would like to send items direct to show site, they will be accepting shipments starting May 18, 2026. Anything that arrives at the Convention Center before this date will be turned away.  

  • Freight will be accepted only during exhibitor move-in.
  • Please refer to the Quick Facts for the specific exhibitor move-in dates and times.
  • All shipments must have a bill of lading or delivery slip indicating the number of pieces‚ type of merchandise and weight.
  • Certified weight tickets must accompany all shipments.
  • Shipments received without receipts or freight bills, such as Federal Express and UPS, will be delivered to the booth without guarantee of piece count or condition.

Arrange Shipment to:

SBC Summit Canada 2026

Metro Toronto Convention Center - Hall A

c/o The Expo Group
255 Front Street West
Toronto, Ontario M5V 2W6
Canada

Labels for Direct to Show Site can be found here

Further information can be found Exhibitor Portal


International Lifting & Shipping

We can recommend ILS to book this service. Please see the contacts section for details and access to the portal. 

Please do not attach anything to the fabric of the building and take care when constructing your booth, as any damage caused by paint, stickers, nails, screws, etc, will be charged to you.

 

If you have hired an uncarpeted hall, please mention that a charge will be made for any carpet tape left at the end of the event.

Please ensure that you consider accessibility to your products and services for disabled people when designing your booth.  This may include (but not exclusively) providing wheelchair access ramps, induction hearing loops, low level desks, transaction aids and appropriate signage. 

The Disability Discrimination Act 1995 (DDA) gives disabled person’s rights to access to goods, facilities and services. You have a duty to ensure that all persons have access to your stand. All stands must be accessible to visitors using wheelchairs.

Any stand incorporating a platform or raised floor that exceeds 120mm in height, must incorporate an access ramp with the inclusion of handrails fitted either side, Platforms/ Raised floors up to 120mm are not required to install a ramp provided there is someone available on the stand space to assist a wheelchair dependant visitor. For any mobility scooter dependent visitors, we have at our disposal temporary ramps which can be sited temporarily in the aisle area to aid access/egress. 

When installing open corners of stand floors and platforms should be splayed, rounded and angled, if not protected by heavy exhibits, to avoid sharp corners and tripping hazards.

All electric supply must be ordered through SHOWTECH.


SHOWTECH Power & Lighting provides all electrical, display-feature lighting, mechanical, plumbing, gas and air services on an exclusive supplier basis. For questions or to place your electrical order, please

contact SHOWTECH directly.


To order visit: https://e.showtechordering.com/ST-00070626 or email: info@showtech.ca
Contractors please be sure to review Unapproved/Approved Electrical Equipment to ensure all equipment is compliant with the Ontario Electrical Safety Code.

If you believe an ambulance needs to be called, please ensure that this request is directed to the venue’s security team. The staff’s knowledge of the venue and where to direct the ambulance could save vital time.

Should you experience an emergency during your time at the MTCC, please contact our Security Centre at (416) 585-8160. Please also review our emergency procedures document included in this package.

Emergency Procedures can be found here.

You can find the most up to date floor plan here                     

The official furniture supplier for Canadian Gaming Summit is The Expo Group. Furniture can be booked via their portal: Exhibitor Portal 

Gaming activities include raffles, lotteries, prize draws and some charity collections, where profit-making occurs. Licences are required for such activities, so it is vital that you contact your SBC contact at least 6 weeks before the event to inform them of any intention to hold gaming activities on your booth.

In order to help us ensure that we comply with the licensing authority and venue regulations, all gangways at the show must be kept clear at all times, including during build-up, the open period and breakdown. 

 

Exhibits, furniture and other items belonging to your booth must not encroach beyond the boundary of your booth space.  This is to ensure that escape routes are unobstructed in case of emergency evacuation.                                          

If you have any displays or activities which are likely to attract an audience, please ensure that you plan your booth layout to allow people to gather within the booth area and not in the gangways.

Hanging banners above your booth are permitted at Canadian Gaming Summit for stands bigger than 20ft x 20ft only and subject to approval by SBC

All banners must not exceed the dimensions of your booth Rigging installation affixed to any Centre structure is an exclusive service provided by SHOWTECH Power & Lighting. 

Rigging Policy 


  • All items to be suspended from ceilings including signs, displays, light and sound equipment etc., must be approved in advance.

  • Rigging of cable and other hanging devices on or near ceiling electrical buss ducts and conduits is strictly prohibited.

  • All ceiling equipment, material and rigging must be removed immediately upon close of the show.

  • Rigging installation affixed to any Centre structure is an exclusive service provided by SHOWTECH Power & Lighting.

Rigging Plots to be submitted to: Metro Toronto Convention Centre, Engineering Department 255 Front Street West, Toronto, ON M5V 2W6 . Phone: (416) 585-8182

Portal: https://e.showtechordering.com/ST-00070626

The contents of this section act as a guide only and are not intended to be a complete statement of law or other regulations. Where necessary, further advice can be obtained from the Organisers.


SBC Events are committed to providing, maintaining and promoting the highest standards of Health, Safety & Welfare at all of our events. All exhibitors and contractors at the event are expected to ensure that they provide a safe place and system of work. Successful safety management requires the commitment, involvement and cooperation of all those on-site at an event.

All exhibitors, service providers and Show Management personnel working on the show floor during move-in and move-out periods are required to wear approved personal protective equipment (PPE), such as CSA approved safety shoes, hard hats, harnesses, high visibility vests, gloves and safety eyewear and is to be used when warranted by safety considerations. All exhibitor service providers must adhere to the Occupational Health and Safety Act, Ontario regulation 213/91 and 851/90 Industrial. If you have been given permission to be on the floor at these times you will be required to wear an approved hard-hat in the designated ‘Construction’ zone. When working higher than 3 meters (10 ft) you must use fall protection. 

As per the Ministry of Labour, children under 16 years of age are NOT permitted on the show floor during tear down or move-out. Please also note, that as per the Ministry of Labour, proper protective equipment is required to be worn while all tear down and move-out activity is taking place.

As an exhibitor, you have a legal duty of care for the safety of anyone who may be affected by your activities. You are ultimately responsible for all aspects of safety on your booth during the buildup, open period of the show and during the breakdown. Where you contract out the building and finishing of your booth you are still vicariously responsible for the activities of your contractors. 

It is your responsibility to ensure you have completed the relevant Health & Safety forms and documents, as described below:


  • All exhibitors must complete a Risk Assessment, Method Statement & Health and Safety Declaration for their booth, relating to the entire exhibition

  • All exhibitors must submit a booth plan to SBC for approval prior to the event, and where necessary to the Fire Safety Officer from MTCC.

  • All exhibitors must order passes for the exhibition in advance. Please see the registration section of your company action plan 

Working at Height

A person is working ‘at height’ if there is a possibility of their being injured from falling, even if they are working at or below ground level.

 

The Working at Height Regulations refers to 'duty holders': employers, self-employed and employees. This includes all contractors and exhibitors (for example, when accessing areas above floor level to dress stands). 


Duty holders’ responsibilities are to ensure that:

  • No work is done at height if it is safe and reasonably practicable to do it other than at height

  • Ensure that the work is properly planned and organised, appropriately supervised and carried out in as safe a way as is reasonably practicable

  • Plans are in place for emergencies and rescue

  • A suitable and sufficient risk assessment is carried out and the significant findings recorded and acted upon

  • They do all that is reasonably practicable to prevent anyone falling

  • All work at height takes account of conditions that could endanger health and safety

  • Those involved in work at height are trained and competent

  • The place where work at height is done is safe

  • Equipment for work at height is appropriately inspected

  • The risks from fragile surfaces are properly controlled

  • The risks from falling objects are properly controlled

Your Health & Safety Obligations

As an exhibitor, you have a legal duty of care for the safety of anyone who may be affected by your activities. You are ultimately responsible for all aspects of safety on your stand during the buildup, open period of the show and during the breakdown. Where you contract out the building and finishing of your stand you are still vicariously responsible for the activities of your contractors. 


It is essential that you take out adequate employee and public liability insurance against personal injury, damage to or loss of exhibits, etc.  For the Canadian Gaming Summit you require cover no less than CA$2,000,000 employee and public liability. The event organisers must see a copy of your insurance document before you will be permitted to build your booth.

SBC can offer you the ability to participate in its own Exhibitor Indemnity scheme. The details of what is included in this scheme are set out on the linked Summary Sheet. It is available to purchase from SBC at a one time cost of CA$270 

There is a dedicated wifi service throughout the event for all visitors and exhibitors to use. . 

Internet and telecommunication services are available from the MTCC on an exclusive basis. Our technology specialists are available to provide you state-of-the-art services directly to your booth. Wireless and wired internet services are available to every exhibitor based on the requirements of each exhibit space. Please contact one of our specialists to discuss your requirements or for any technical questions.

Discounted services are available for orders placed up to 14 days prior to the first contracted day.

www.mtccc.com/order

Any property found should be handed to the event organisers. 

If you are intending to offer massage, or any other hands-on treatment on your stand, this may require a license.  Please contact the organiser for further details if you wish to proceed.

Clearly Branded

Clearly Branded is a national distributor of top-quality promotional products, corporate gifts, recognition and incentive programs, and marketing premiums.

Clearly Branded has the experience and industry savvy to guide you seamlessly through generating ideas, identifying products, applying design, and managing logistics, all while delivering a successful product, on time and on budget. 

To find out more please contact:


Randi Goldberg

sales@clearlybranded.com 

+1 973-328-0160

www.clearlybranded.com 

Promotional Source

Promotional Source has over two decades of experience in the promotional swag industry and is your source for all things promotional products. We have access to millions of products sourced from around the globe and our team of experts are here to help you select the best items to represent your brand. We listen to your needs and adapt our services to support your marketing objectives.


Our goal is to exceed your expectations with each and every project. Your logo is a pretty big deal, the promotional product it’s printed on should be too. The product should reflect your brand, your event, and resonate with your audience. From proofing to delivery, making the project seamless is what we do best. 


To find out more please contact:

Carla McClung

​​carla@promotionalsource.ca

+1 647 876-5646

https://promotionalsource.ca

Exhibitors and contractors are obliged by law to reduce the risk of hearing damage to employees to the lowest level reasonably practicable.  Hearing protection is required for staff working at noise levels in excess of 80 dB (A).

 

To ensure that the show is not disturbed please keep music and noise at a level where your fellow neighbours are able to hold conversations and take phone calls.

Exhibitor parking passes are available for each event in our easy access, security- patrolled indoor parking garages. With space for over 1,700 cars and available 24 hours a day, 7 days a week, their garages are steps away from the show floor. Discounted parking rates are available for orders placed up to 14 days prior to the first contracted day. To order visit: www.mtccc.com/order


Early Bird Deadline is Monday May 4, 2026. 

To ensure that the show is not disturbed please keep music and noise at a level where your fellow neighbours are able to hold conversations and take phone calls.

Please note that they are not allowed to hand out any promotional material in the conference rooms. Promotional drops are also not permitted in conference rooms or networking areas, and these will be removed onsite.

Please feel free to hire promotional staff for your booth at Canadian Gaming Summit. Promotional staff are permitted to walk around the exhibition and networking areas. Please ensure that your promotional staff are appropriately dressed.

Please note there is a fee for host passes that will have to be paid before the event begins.

Executek Staffing and events 

www.executekstaffingandevents.com


                    

It is a legal requirement that each exhibitor and contractor undertakes their own risk assessment and fire risk assessment prior to the event, listing the tasks to be undertaken, identifying any significant hazards they present on site, then listing ways to minimise and control those hazards. 


You can upload your own Risk Assessment documentation or make a copy and download our template here.

Security is provided for the show throughout build up, open periods and breakdown. Please assist us by wearing your exhibitor pass at all times.  Entry to the hall will not be permitted without a pass.

 

Please take account of the following security advice from the venue:

 

  • Make contact with the exhibition security company for advice on how to secure the items on your booth.  There may be an overnight secure store for valuable items.

 

  • Take home any valuable items each night if there are no secure storage facilities on site.

 

  • Do not leave your booth unattended at any time during build-up, the open period or the pull-out of the show.  Do not leave the hall until all visitors have gone each evening.

 

  • Do not position desirable items at the front of your booth, where you may not be able to keep an eye on them.

 

  • Ensure you have enough staff, so that the booth is not vulnerable to thieves and do not ask a neighbouring exhibitor to watch over your booth while you go for a break. They may become busy and not be able to keep an eye on your booth.


  • Remove all portable or valuable items from the booth on the evening the show closes.  Do not leave them until the following day for collection.

 

  • Arrive in time for the show.  Ensure your booth is staffed at least 15 minutes before show open time each day, but remember that the hall is open from 0800 hours.

 

  • Use a lockable cabinet to store your personal possessions during the show open hours.  You should be able to hire one from the appointed furniture company.

 

  • Hire an alarm for your booth if you are exhibiting valuable or portable items.  These should be available from the show security company.

 

  • If you are a victim of theft please report it immediately to the show security company.

Smoking is not permitted in the venue at any time, in accordance with legislation.  External smoking areas are provided.  If you are a smoker, please consider others and use only the designated areas; this includes the smoking of electronic cigarettes.

Use of pyrotechnics, hazers, fog / smoke machines, or any other special effect /activity requires Toronto Fire Department and the Metro Toronto Convention Centre approval at least 2 weeks in advance. The Fire Safety Manager will need a full production schedule including rehearsals and floorplans. Labour charges will apply for a fire watch. Please contact kayla.smith@sbcgaming.com should you require any further information.

Please check the Booth Information and Guidelines tab for detail build regulations.

Storage is not permitted behind booths or in void areas of the hall for fire safety reasons. There will be no storage available on the Expo Hall floor. Everyone will need to make arrangements with The Expo Group for all empty containers. 

 

Expo Group will be managing the storage at the SBC Summit Canada. If you require lifting storage please book this via: Portal


Please visit  https://www.mtccc.com/locations/getting-here/ for further information about getting to the venue.  

Privately Owned Vehicles (POV**), are eligible to order a cart or dolly to assist with loading and unloading. Cart Service can be ordered to transport items between POV and Exhibitor booth, during move in & move out. Upon show close, the Exhibitor should check in with the Exhibitor hub to secure labor for this service, once a booth pack up is completed. Cart Service is by appointment only. Cart service must be pre ordered through the portal and a dock time booked. 


If you have not booked a dock time you will be charged an additional administrative fee and will not be unloaded until all Exhibitors with pre-booked dock times/appointments have been unloaded. Staff with a flatbed dolly will assist the Exhibitor with cart service. The dolly will accommodate a maximum  load of 3’ wide x 4’ long x 2 ‘high. For safety reasons, Expo Group staff will determine if the load can exceed 2 feet. Two people must accompany the delivery – one to drive and immediately remove vehicles from docks and one to accompany items to the booth. To be eligible for this service freight must not exceed 300 lbs. Cart service includes the storage of cardboard/product boxes at no additional charge. Empty stickers will be available at the Exhibitor services desk for this service.


Cart service is limited to one trip per delivery – inbound  and outbound. Larger freight (size or weight) will be treated as material handling. The determination of cart service vs Material handling will be  made onsite at the discretion of Expo Group management. Any disputes will be managed at the time of unload.

If you intend to display a vehicle on your booth, please contact the event organisers to discuss further.

If visitors are participating in any activity on your booth, your risk assessment must detail the measures in place to ensure their safety.  Please advise the organiser if you intend to offer such activities, in order to ensure that all relevant regulations are complied with.

All waste, except small quantities of litter, produced by your booth must be removed from the venue at the end of the event.  If any waste is left behind a charge will be made for disposal of any large items, such as boxes of literature, carpet (except scraps) and booth fitting materials.

SHOWTECH Power & Lighting provides all electrical, display-feature lighting, mechanical, plumbing, gas and air services on an exclusive supplier basis. For questions or to place your order, please

contact SHOWTECH directly through their website: https://e.showtechordering.com/ST-00070626